
Administration and Management
Our Administration and Management courses provide essential knowledge and skills needed to effectively manage human resources in line with the organizational goals.
Who Should Attend
The courses target Administrative Professionals, Executive Secretaries, Administrative Assistants, Secretaries, and Administrative Support Staff.
Programmes
Management Skills for Executive Secretaries and Personal Assistants
Skilled People and Strong Institutions to Transform Africa
Modern Essential Skills for Executive Secretaries
Organizational Performance Management and Effectiveness
Development Communication and Government Relations
Strategic Management for Corporate Governance
Office Management and Administration
Government Communication and Public Relations
Management Program for corporate Legal Advisors and Secretaries
Conflict Management and Resolution Strategy
Corporate Governance and Public Sector Management
Strategic Skills for Administrative Professionals
Effective Report, Minute Writing, Dissemination, and Presentation Skills for Executive Secretaries & PA
Strategic Planning, Development and Implementation
International Protocol, Ethics, and Etiquette Management
Advanced Public Administration and Management
Effective Supervisory Skills for Managers
Development Program for Top Management & Executives
Professional Switchboard, Reception, and Front-line Skills
International relations and Diplomacy
Public Relations and Customer Care
Advanced Technical Report Writing and Presentation Skills
Strategic Public Relations and Corporate Communication Management
Customer relations Management (CRM)
Media Monitoring and Social Media Etiquette
Financial Skills and Accountability for Administrative Professionals / PAS
Advanced Supervisory Skills
Public Sector Governance, Management, and Fiscal Sustainability.
Key Managerial Skills for New Managers and Supervisors.
Strategy and High-Impact Leadership Programme
Leading and Managing through Strategic Planning and Innovation
Strategy and Leadership for CFOs and Senior Finance Executives
Organizational Change Management (Policy & Strategy)
Leadership Excellence for Senior Managers
Advanced Strategic Management
Effective Methods of Managing Public Funds
Strategy and Work Culture Alignment the True Game Changers
Advanced Corporate Governance
Governance, Risk & Compliance Masterclass
The Balanced Scorecard as a Performance Management System
Strategic Planning and Management
Public Service e-Governance
Designing Strategies for Organizational Service Excellence
Effective Customer Care Planning and Management
CLP® Certified Leadership Professional

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